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TO OUR VALUED CUSTOMERS,

We are watching closely as COVID-19 diagnoses continue to increase and the global situation evolves. We are writing you to pro-actively discuss our commitment to business continuity while providing a safe environment for our customers, team members and the community.

We will continue to deliver Super Service. Our highest priority, as always, remains the health and safety of our customers and team members, as well as ensuring the stability and safety of our supply network. We have communicated the measures below to all our teams to support health & well being.

As a responsible organization we continue to follow Health Canada guidelines. Currently we have no plans to close our business operations. We will continuously monitor and adapt our practices and actions as the situation evolves to prevent the further spread of COVID-19.

During customer interactions our employees will:

  • Follow recommended social distancing practices
    • No handshakes or fist bumps – we will professionally acknowledge without contact
    • Maintain a 9-foot distance when speaking with on-site contacts
    • Before & after customer interaction – thoroughly wash hands when facilities available or utilize alcohol hand sanitizer when facilities not available
  • Not attend site if feeling unwell – even if the feeling develops as the day progresses
  • Utilize alcohol wipes on community equipment such as on-site terminals & phones
  • Provide the option to customers for the technician to sign our electronic acknowledgement

We are currently taking the following precautions:

  • All business travel has been cancelled and we recommend avoiding non-urgent personal travel
  • All team members returning from travel will discuss work return with their supervisor
    • Return to work decisions will be handled on a case by case basis
    • Team members returning from Covid-19 hot spots at time of travel will be required to work from home or stay home for 14 days following travel
  • We have invested in technology infra-structure to allow work at home options to employees previously unable – especially for parents facing the Ontario 3-week school shutdown
  • We have shared best health practices and provide the most reliable up to date information from Health Canada, Center for Disease Control and the World Health Organization
  • We encourage employees to stay home when feeling sick and are assisting with time-off

As people stay at home and consumer purchasing surges waste equipment will be tested. We are committed to safely servicing the increased workload. The peace of mind provided to your business and residents as we actively monitor our employee health may create a lower number of available technicians. Thank you for your patience and rest assured we will service all your equipment needs.

Sincerely,
Jim Guest
8080 Lawson Rd, Milton, ON, L9T 5C4

ready machinery movers logo

Comments are closed.

TO OUR VALUED CUSTOMERS,

We are watching closely as COVID-19 diagnoses continue to increase and the global situation evolves. We are writing you to pro-actively discuss our commitment to business continuity while providing a safe environment for our customers, team members and the community.

We will continue to deliver Super Service. Our highest priority, as always, remains the health and safety of our customers and team members, as well as ensuring the stability and safety of our supply network. We have communicated the measures below to all our teams to support health & well being.

As a responsible organization we continue to follow Health Canada guidelines. Currently we have no plans to close our business operations. We will continuously monitor and adapt our practices and actions as the situation evolves to prevent the further spread of COVID-19.

During customer interactions our employees will:

We are currently taking the following precautions:

As people stay at home and consumer purchasing surges waste equipment will be tested. We are committed to safely servicing the increased workload. The peace of mind provided to your business and residents as we actively monitor our employee health may create a lower number of available technicians. Thank you for your patience and rest assured we will service all your equipment needs.

Sincerely,
Jim Guest
8080 Lawson Rd, Milton, ON, L9T 5C4

ready machinery movers logo